Refund policy

Last updated 15 October 2026. AI Panic Room is operated by Grant Robertson, an individual based in the Dominican Republic. Contact: Grant@aipanicroom.com.

30-day money-back guarantee. If you are not satisfied with a purchase, including a one-off report, guide or subscription payment, you can request a full refund within 30 days of that order or renewal payment date. You do not need to show a service failure to request a refund within this window.

How to request a refund. Our orders are sold by Paddle as Merchant of Record. Visit https://paddle.net to request a refund, or email Grant@aipanicroom.com with your order details and we will help with your request. Paddle processes refunds to the original payment method. Its payment and refund handling is described at https://www.paddle.com/legal/refund-policy and in Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms.

Failed deliveries. If a paid report fails to deliver, contact us so we can re-run it or arrange a refund through Paddle. This is additional help, not a restriction on the 30-day guarantee or your statutory rights.

Subscriptions and account deletion. You can cancel from Billing at any time to prevent the next renewal; access normally continues to the end of the paid cycle. Deleting your account cancels plans immediately and ends account access. Cancellation and deletion do not automatically issue a refund, but neither removes your right to request one within the 30-day window or under applicable law.

Consumer rights. This policy does not limit any mandatory cancellation or refund rights under the law where you live, or Paddle's applicable buyer protections.